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About Customer Protection

About Customer Protection

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Consumer Protection Section is an affiliate of the Commercial Protection Directorate of Abu Dhabi Department of Economic Development. The section strives to achieve a safe consumption environment by performing the following tasks: 
  1. Developing and implementing consumer protection related  plans, procedures and systems that guarantee best services and commodities. 
  2. Receiving consumers' complaints regarding price hikes or dissatisfaction with the quality of products or services and taking quick actions to solve them. 
  3. ​Creating awareness and educating consumers about their rights and duties. ​



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